DODA, Oct 9: The Life Insurance Corporation of India (LIC) has taken a significant step towards enhancing customer experience and improving operational efficiency with the modernisation of its Doda Branch, introducing contemporary infrastructure, advanced technology and improved workplace facilities.
The newly revamped branch was formally inaugurated by N. S. Raghav, Zonal Manager, LIC Northern Zone, in the presence of Nidhey Gupta, Senior Divisional Manager, Srinagar Division; Sanjiv Gupta, Marketing Manager; R. K. Nagar; Virendra Sharma; and Sanjeev Virdi, Branch Head, Doda.
The modernised branch has been equipped with world-class furniture, contemporary amenities and state-of-the-art technological facilities, providing a more efficient and comfortable working environment for LIC employees and its field force. The upgraded infrastructure is also aimed at making services more accessible, convenient and welcoming for policyholders visiting the branch.
Addressing the gathering, N. S. Raghav emphasised LIC’s commitment to creating a modern and efficient working environment for its field force while ensuring that policyholders receive high-quality services supported by technology, comfort and customer-friendly facilities.
He highlighted the importance of continuously upgrading infrastructure and adopting modern practices to meet the evolving expectations of customers while maintaining LIC’s longstanding reputation for trust and service.
The modernisation of the Doda Branch reflects LIC’s continued emphasis on customer-centric services, digital transformation and operational excellence. By improving its physical infrastructure and workplace facilities, the corporation aims to strengthen service delivery and further enhance its engagement with policyholders and the people of the region.
The inauguration marks another milestone in LIC’s ongoing efforts to integrate its trusted legacy with modern infrastructure and technology. The initiative underscores the corporation’s focus on providing a better working environment for its employees and field force while delivering a more comfortable and efficient experience for policyholders.
With the upgraded facilities, LIC aims to reinforce its presence in Doda and continue advancing its commitment to reliable, accessible and customer-focused insurance services.